Refund Policy

We aim to provide quality products and excellent service.

 

Returns & Refunds

• Requests for returns must be made within 7 days of delivery.

• Items must be unused, unopened, and in original packaging.

• Customised or branded items are non-refundable, unless defective.

 

Defective or Incorrect Items

If you receive a defective or incorrect item, please notify us within 48 hours of delivery with photographic evidence.

 

Refund Processing

• Approved refunds will be processed within 7–10 business days.

• Refunds will be issued using the original payment method.

 

Shipping costs are non-refundable unless the return is due to our error.